Anite delivers a mobile working solution to upgrade the London Borough of Havering’s Social Care Systems
Overview
Havering Council is progressive and forward thinking, and keen to make use of new technology to improve services. This is evident in their decision to upgrade their Social Care and Housing systems as part of a joint project designed to provide a more efficient and cohesive service to clients.
Business Situation
The Council’s existing Social Care system was ageing and illequipped to handle new legislation such as the Single Assessment Process and the supporting People Initiative. Traditionally, care workers had filled out paper assessment forms whilst on client visits, entered only basic information onto the existing system and spent large amounts of time faxing information around the borough. The Single Assessment form also spans ten pages, so manual entry is laborious and inefficient.
As Sally Holland states, “at the moment it is done manually, which is resource hungry and hard to monitor. We don’t have proper records and if we do then they are on paper,which is hard to keep track of and make available to the people who need it.”
Please download the full case study at the bottom of this page to read about the Solution and the Benefits. |
